Change is about more than new infrastructure or systems: managers today have to be skilled in people and culture.
When everyone understands the company’s ‘why’, silos fall away and teams work side by side.
Where the red tape of bureaucracy fails, culture is a powerful way to guide people toward what the business needs.
Commonplace values such as service, integrity, and teamwork show mediocre ambitions. Make your values colourful, bold, and unique.
Even when people work hard, their efforts can have little effect. Align day-to-day work with business needs to ease the uphill struggle.
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